FAQ

If you start the process but realize you don’t have time to finish or complete the consultation, you can return when is convenient for you. Practitioners are available 7 days a week.

Talk to a healthcare practitioner

Getting Medical Document

To receive a recommendation for medical cannabis you must be assessed by a licensed healthcare practitioner. Once assessed, the practitioner will determine if you are a good candidate for medical cannabis treatment.  If you are approved they will issue a medical document. 

Talk to a healthcare practitioner

Yes. 

Typically, the first medical document will be for approximately 3 months.  This allows you to test the treatment and ensure its working for you.  After that you will need to return to renew your document and so the healthcare practitioner can evaluate how the treatment is working.  After that, if the treatment is working, the medical document will typically be renewed for 6 months to 1 year.

Renew your medical document

If you start the process but realize you don’t have time to finish or complete the consultation, you can return when is convenient for you. Practitioners are available 7 days a week.

Talk to a health care practitioner

With your consent, your medical document will be forwarded to Starseed for your convenience. Should you require, please connect with Starseed customer service.

Yes.

You can contact Starseed at any time to transfer your document to another licensed producer. 

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